In September 2017, the Board of Directors of Join Hands approved a strategic planning process to guide future program development and fundraising. A volunteer with experience in planning worked with the Executive Director and Development Director to facilitate the process. Six stakeholder focus groups were held with: Family Mentoring mothers, staff, teens, two sets of volunteers (including some Board members), and local area residents who regularly visit the Ubuntu Center. Community partners were also surveyed.
The Join Hands Strategic Plan 2018 – 2021 was approved by the Board of Directors at its meeting on December 2, 2017.